PAYMENT & CANCELLATION POLICY

• Payment: A 25% advance payment per person is required at the time of reservation. The remaining balance must be paid no later than 30 days before departure.
• Cancellation Fees:
  • From confirmation up to 30 days before arrival – 25% of the total price per person (non-refundable advance payment)
  • 29 - 22 days before departure: cancellation fee + 25% of  the total price.
  • 21 - 15 days before departure: cancellation fee + 50% of  the total price.
  • 14 - 0 days before departure: 100% of the total price (no refund).

SPECIAL NOTES

• The captain reserves the right to change the route in case of bad weather conditions or to modify the itinerary should unforeseen port conditions arise.

• Due to the limited number of berths in certain ports—especially in Hvar and Vis—there is a possibility that the vessel will instead dock or anchor in alternative ports such as Stari Grad (for Hvar) or Komiža (for Vis).

• All Katarina Line cruise departures are guaranteed; however, Katarina Line reserves the right to cancel a departure if fewer than 20 participants are booked.

• Katarina Line reserves the right to change the vessel if the need arises, including in cases of charter arrangements. Notification will be sent at least 30 days before departure.

• Passengers are obliged to follow the Ship Rules (found in written form on the ship), particularly regarding the bringing of drinks on board. In case of inappropriate behaviour, Katarina Line and/or the Captain reserves the right to request passengers to disembark.

CHANGES & INSURANCE

• Name change fee: €20 per person
• Date change fee: €20 per person (valid only if changed at least 30 days before departure; otherwise, standard cancellation terms apply). Both changes cannot be applied to the same reservation.
• Katarina Line strongly recommends travel insurance, including coverage for trip cancellations, accidents, liability, and luggage. More details can be found in our Terms of Service.

ADDITIONAL IMPORTANT INFORMATION

• The captain and Katarina Line reserve the right to modify the route due to weather or port conditions. If ports are overly crowded, the itinerary may be adjusted for a better customer experience.
• Due to specific mooring conditions in Croatian ports, ships may be moored side by side. Passengers may need to cross from one vessel to another, sometimes over small gaps, at their own risk. Crew assistance is available upon request.
• The cruise is not recommended for passengers with wheelchairs or limited mobility due to these boarding conditions.