
Frequently asked questions
What is the price structure for cruises?
The price is per person per week in double/twin cabins (DBL/TWN) and is stated in EUR.
- Deluxe Cruises: Tourist tax and port fees are included in the price.
- Classic Cruises: Tourist tax and port fees are an obligatory supplement of €60 per person per week, payable on the spot.
Are there any additional charges for a single-use cabin?
Yes, a 50% surcharge applies to single-use cabins based on the twin-share price.
Is there a discount for booking back-to-back cruises?
Yes, a 5% discount applies when booking two consecutive weeks
Are there discounts for triple-share cabins?
Yes, adults on the third bed in a triple cabin receive a 30% discount (limited availability).
Is there a child discount?
Yes, children under 10 years old receive a discount when sharing a double-use cabin:
- Deluxe Cruises: 30% discount.
- Classic Cruises: 50% discount
When and how do I pay for my cruise?
The full amount must be paid at the time of booking.
What are the cancellation terms for individual bookings?
- From confirmation until 30 days before departure: Cancellation fee of €300 per person for Deluxe Cruises / €250 per person for Classic Cruises
- 29 - 22 days before departure: Cancellation fee + 25% of the total amount
- 21 - 15 days before departure: Cancellation fee + 50% of the total amount
- 14 - 0 days before departure: 100% cancellation fee (no refund)
Can I change the name or date on my booking?
Yes, changes are possible:
- Name change fee: €20 per person
- Date change fee: €20 per person (valid only if made at least 30 days before departure; otherwise, standard cancellation conditions apply).
- Name and date changes cannot be combined for the same reservation.
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